Privacy Policyd

We respect your privacy and comply with Shopify’s data protection standards when you purchase our basketballs, footballs, and badminton gear. This policy explains how we handle your personal information. For questions, use the contact info below.
1. Information We Collect
We gather only data necessary for your sports gear shopping experience, supported by Shopify tools:
  • Contact & Shipping Details: Name, delivery address (our hub: 5 Loris Way, Silkstone, 4304, not for delivery), phone number, and email to process orders (e.g., football shipping) and send updates via Shopify’s order system.
  • Transaction Data: Payment method, order amount, and order ID (stored securely by Shopify Payments) to complete purchases and resolve issues with basketballs or shuttlecocks.
  • Shopify-Powered Data: IP address, browser type, and product views via Shopify cookies—used to improve site performance (e.g., streamlining checkout for badminton sets) and personalize recommendations (non-essential cookies can be disabled in browser settings).
2. How We Use Your Information
  • Fulfill and track orders (e.g., notify you when basketballs ship) via Shopify’s notification tools.
  • Send non-marketing updates: order confirmations, delivery alerts, or ball care tips (e.g., football inflation guides).
  • Prevent fraud (verify unusual bulk orders, e.g., team basketball sets) with Shopify’s security features.
  • Send marketing communications only if you opt in during Shopify checkout (unsubscribe anytime via email links).
3. Data Protection Measures
  • Leverage Shopify’s SSL encryption for secure transmission of personal and payment data.
  • Restrict access to authorized staff (order/support teams) who sign confidentiality agreements.
  • Never sell or rent your data; share only shipping details with logistics partners (bound by privacy obligations) and necessary data with Shopify for platform operations.
4. Your Rights
  • Access/Edit: View or update your information (e.g., shipping address for badminton gear) in your Shopify account or our “My Account” page.
  • Delete: Request account deletion via email (processed within 3 business days; excludes mandatory tax/legal records per Shopify’s rules).
  • Object: Contest improper data use by contacting us—we respond within 2 business days and coordinate with Shopify if needed.
5. Policy Updates
Changes are posted on our Shopify store. Continuing to shop signifies acceptance of updated terms.